― SAP QM OUTSOURCING
SAP QM Outsourcing – we take over day-to-day operations.
We take over operations and functional responsibility for your SAP QM module as a managed service: monitoring, master data, incidents and enhancements from a single source. Clear SLAs and regular service reviews keep you informed at all times – and your team gains time for quality management itself.
OPERATING MODEL
Managed service for SAP QM
SLA
Run management with fixed service levels
Flex
Capacity that scales with demand
Q
Quarterly service reviews
24/7
Monitoring and emergency support
― SERVICES
What we take over for you
A team that knows your SAP QM and takes responsibility for it – from daily operations to enhancements.
01
Transition
We get to know your system and processes and take over operations in an orderly way.
02
Operations & Monitoring
We monitor interfaces, jobs and inspection lots and step in early.
03
Master Data & Batches
We maintain inspection plans, characteristics and batch data continuously.
04
Incidents & Changes
We resolve incidents and implement changes following defined processes.
05
Release Management
We plan, test and support upgrades and patches for you.
06
Continuous Improvement
We continuously improve your processes and report on progress regularly.
YOUR BENEFITS
Predictable costs
Scalable capacity
Retained know-how
Relief for your team
― QM PROCESSES
What we run in SAP QM
From goods receipt inspection to complaints: we run your quality processes so they work reliably in day-to-day operations – at every site.
Goods receipt and production inspection
Inspection lots at goods receipt and in production, inspection points and usage decisions.
Inspection plans and sampling
Characteristics, methods, catalogs and sampling procedures as a clean foundation.
YOUR BENEFITS
One point of contact for the entire module
Transparency through regular reporting
Audit-proof documentation
Upgrade-ready system (clean core)
Quality notifications and 8D reports
Complaints and deviations with causes, actions and follow-up.
Quality and supplier certificates
Certificates for your customers and certificate receipt from your suppliers.
Test equipment
Manage test equipment and plan calibrations.
Supplier evaluation
Results from inspections and notifications feed into your supplier evaluation.
― SAP BTP
Enhancements on SAP BTP
We don't implement new requirements as modifications to the core. Instead, we build them as separate apps on SAP Business Technology Platform – so your S/4HANA stays clean, stable and ready for every upgrade.
TYPICAL EXAMPLES
Inspection apps for tablet & phone
Dashboards for lots and notifications
Connecting measuring devices and labs
Supplier portals with QM integration
Replacing Z programs
Digital approval workflows
Clean Core
The core stays clean.
Easy upgrades
Less effort for updates.
Tailored
Apps for your processes.
― INTEGRATION
QM run across modules.
We run QM with its interfaces to purchasing, production, sales and warehousing – so processes stay stable across module boundaries.
SAP QM
Core module expertise
MM
Materials Management
Goods receipt inspection, quality info records, supplier releases, certificate receipt and supplier blocks.
EWM
Extended WM
Quality inspections at goods receipt, returns inspections, in-warehouse inspections and recurring batch inspections.
PP
Production Planning
In-process inspections, inspection points, characteristics in routings and integration into production and process orders.
S/4
SAP S/4HANA
Connected business processes, integrated data, flexible extensions and a secure digital foundation with SAP S/4HANA and SAP BTP.
SD
Sales
Delivery inspections, customer-specific quality certificates, customer complaints and returns inspections.
QM
Fiori Apps
Inspection lot processing, results recording, usage decisions and quality analytics in role-based apps.
― FAQ
Common questions about SAP QM outsourcing
How does the transition work?
We document your system and processes, work in parallel with your team at first and then take over step by step.
How is this different from support?
Didn't find your question? Write to us – we reply within one business day.
With support, we assist your team. With outsourcing, we take over operations and functional responsibility for the module.
Do we stay in control?
Yes. SLAs, service reviews and transparent reports show you where your system stands at all times.
How is SAP expertise demonstrated?
Through official SAP certifications of our consultants and many years of project experience in complex SAP landscapes.
― INITIAL CONSULTATION
Ready to hand over the day-to-day operation of SAP QM?
Talk to us about your system and your goals. You'll receive a proposal for scope, service levels and transition. We'll get back to you within one business day.
1d
Response within one business day